Citimedia’s powerful Star Loyalty Platform takes the impact a step further by permitting multiple ways to engage customers beyond just purchases and build genuine loyalty that can sustain even the strongest offers and incentives from competitors through smart AI and machine learning algorithms.
Customer Loyalty offers an impactful way to increase repeat purchase rate without discounting or devaluing your brand.
Customer Loyalty provides brands and companies an opportunity to continuously reach out and engage with customers beyond standard marketing strategies.
Robust Customer Loyalty functionality generates a way to seamlessly engage customers and offer rewards through any shopping channel, online, in-store, through an app or with all three together.
Multi-brand loyalty program Advantage
Have all your brands under one umbrella with multi-brand loyalty programs after being our customer.
Promote cross-shopping by bringing consumers of your sister or partner brands under a single umbrella with a unified or coalition, multi-brand loyalty program.
Organize your loyalty programs across multiple brands, plan event based rewards which lead to loyalty at the right time and ease points reconciliations across stores.
Escalate program redemption rates by organizing event based triggers that reward consumers at the right time in the purchase cycle.
Reward and retain your outstanding customers to boost your business Make the rewards more enticing for your loyal customers and expand the scope of your program.
Enable completely customisable, tier or points based trade loyalty program.
Reward Accrual and Redemption
Whenever and wherever consumers negotiate your brand online or offline, allows them to earn and redeem rewards instantaneously.
Your customers can automatically earn rewards when they complete designated loyalty actions and integrated checkout redemption makes it easy for them to redeem their rewards right at checkout.