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Agent Commerce. From attention to action.

CitiMedia agents plan, create, buy, activate, optimize and measure media, then connect every campaign to customer action and commerce. You set the objective. CitiMedia operates the media.

Your marketing operation. Coordinated by AI Agents.

Stop managing disconnected agencies, platforms, dashboards and campaign workflows. CitiMedia brings planning, intelligence, creative, buying, activation and measurement into one managed operation.

Plan. Create. Buy. Activate. Optimize. Convert.

Trusted by

Media intelligence at neighborhood scale.

Geo.AI combines geographic, audience, campaign and commerce intelligence to show where demand exists, who to reach, what to promote and where customers can convert.

Explore PlanetGeo.AI

One Media Brain. Every customer entry point.

Campaign, customer, location and commerce context stays connected across messaging, voice, web and social.

Customer and service specialist continuing one connected mobile conversation

WhatsApp

Sales and service in one continuous conversation.

Customer and social commerce specialist continuing an informed direct-message conversation

Instagram DMs

Social interest becomes an informed response.

Customer receiving contextual help from a connected business specialist

Facebook Messenger

Always-on help with the full customer context.

Citimedia

One Media Brain
Shared intelligence everywhere.

Relationship manager coordinating timely email follow-up

Email

Follow-up and nurturing without manual handoffs.

Customer having a natural voice conversation with a business specialist

Voice

Natural conversations that can complete real work.

Customer receiving immediate qualified help through a business website

Your Website

Instant qualified help at the moment of intent.

Connected Media. Ready for Intelligent Activation.

DOOH, metro, audio, digital, social and connected inventory operated through CitiMedia Network.

Hyderabad • Hitech City India · Metro Network

Metro Station Advertising

Multi-city reach Enquire →
Hyderabad • Ameerpet India · Metro Network

Metro Audio

Nationwide availability Enquire →
Geo.AI campaign using city location intelligence and audience signals
India • Location Intelligence Audience Signals · Campaign Planning

Geo.AI Campaign

Smarter location targeting Enquire →
WhatsApp generative AI assisting a customer in a live conversation
India • WhatsApp Business Generative AI · Customer Conversations

WhatsApp Generative AI

Always-on assistance Enquire →

One coordinated media operation.Many specialized agents.

Each agent owns a part of the marketing lifecycle. All of them work from the same objective, audience, geography, budget and outcome data.

Media strategist building an intelligent campaign plan

Media PlanningAgent

Plans around goals and audiences.Balances place, product and budget.Builds the complete media plan.

Geo intelligence specialists identifying audience opportunity

Audience and GeoAgent

Identifies priority markets.Finds the right audience and moment.Focuses on the strongest opportunity.

Creative and campaign teams coordinating media activation

Creative and Campaign Agents

Adapts creative for every campaign.Monitors delivery and performance.Manages day to day execution.

Commerce and measurement intelligence connecting campaigns to outcomes

Commerce and Measurement Agents

Turns attention into customer action.Shows which media drives outcomes.Connects visits, leads and revenue.

Attention

Campaign Seen

A metro offer earns attention.

Signal

Location Matched

Nearby intent is identified.

Response

Conversation Starts

The customer gets an answer.

Action CompletedDirections sent. Item reserved.
Hand holding a phone with a live business agent
CCitimedia Agent
I saw your offer. Is it available near me?
Yes. The closest store is 200 metres from Ameerpet Station.
Directions sent
Item reserved

From media to conversation to commerce.

A scan, click, message or call carries campaign, product and location context into an intelligent customer journey.

Explore Media Commerce

Every brand needs a voice.

Voice CX Agents talk, sell, serve and transact across customer journeys. They understand the campaign, brand, products, stores, offers and approved actions behind every conversation.

Explore CX Agents
Indian business leader handling a customer conversation while her operations team prepares the next action
Conversation in motion
Customer

Yes, I have a minute.

Maya

Done. The link is on your registered number and the account note is updated.

Citimedia Voice AI
Ready

Maya · Payment Concierge

Recover an overdue payment

Hear the work getting done.

Choose an outcome and hear how every enquiry moves towards the next step.

Business professional discussing a payment reminder by phone

A quick reminder. One easy next step.

Maya sends the payment link while the customer is still on the call.

A gentle payment reminder

Hear Maya in English
Quick demo
Ready to listenNatural voice exchange
Pending
Waiting
Available
Ready

Voice is the interface. Agents do the work.

The customer experiences one natural brand conversation while Media, Commerce, Voice CX and Intelligence Agents coordinate the next approved action.

Indian business operations leader handling a customer conversation while his specialist team coordinates the next action

Media Agents carry campaign context into the conversation.

The creative, product, offer, location and source of attention arrive as usable context before the first word is spoken.

Your channels. Your infrastructure.One intelligence layer.

Your team retains control.CitiMedia coordinates the operation.

Your brand, understood

Products, policies, customer permissions, locations, offers and campaign signals come together in one approved intelligence layer.

Your infrastructure, connected

Connect WhatsApp, RCS, telephony, SMS, web, CRM, commerce, inventory, loyalty and payments without replacing the full communications stack.

Your team, in control

CitiMedia specialists supervise the agents, preserve human accountability and keep each action within approved permissions and escalation boundaries.

Business owner building a Citimedia agent

Set the objective.
We operate the media.

Give CitiMedia the product, geography, audience, budget and business outcome. Media Agents coordinate planning, activation, optimization and commerce.

Create

Set direction

Train

Add knowledge

Connect

Link systems

Test

Review replies

Launch

Go live
Citimedia specialists working together around a shared customer intelligence system

One Media Brain.
Many specialized agents.

Brand, products, customers, locations, media, creative, campaign history and commerce outcomes become shared context for every agent.

The agents coordinate as one managed operation. Your team remains in control while CitiMedia handles the operational complexity.

Media AgentsCarry campaign context into the conversation.
Planning AgentsTranslate objectives and budgets into a media plan.
Commerce AgentsTurn campaign engagement into customer action.
Measurement AgentsConnect media exposure to business outcomes.
Business owner and customer conversation

The Media Agent Marketplace.

Specialized agents, media networks, merchants and commerce systems working together.

Media Agents discover connected inventory.Location Agents identify market opportunity.Creative Agents generate localized campaigns.Optimization Agents allocate spend.Commerce Agents complete the customer journey.
Become a Media Partner

What CitiMedia sells.One connected media operation.

Managed media operations, connected inventory, location intelligence, commerce activation and closed loop measurement.

Media Agents operating a campaign for brands

Media Agents

AI operated marketing from campaign brief to business outcome.

CitiMedia Network planning connected inventory

CitiMedia Network

DOOH, metro, audio, digital, social and connected inventory.

Geo AI location and audience intelligence

Geo.AI

Location, audience and market intelligence at neighborhood scale.

Media Commerce and Citi Intelligence measurement

Media Commerce

Turn attention into conversations, visits, leads and transactions.

Measure beyond media metrics.

Connect spend, reach and engagement to conversation, intent, visits, leads, transactions and revenue. Know where the next media dollar should go.

Agent context. Understand what brought the customer into the conversation.
Agent action. Follow every response, completed step and human handover.
Business intelligence. Learn which needs, products and opportunities matter most.
Talk to our team

Trusted voices. Real business outcomes.

A dedicated space for the people and organisations shaping better customer conversations with Citimedia.

Your client story belongs here.

Portrait, approved perspective and the business outcome will be presented together with clarity.

Client perspective

A result people can recognise.

This space is prepared for a concise account of the experience, impact and relationship.

Business outcome

A voice with authority behind it.

The final portrait, designation and approved words can be added without changing the composition.

Leadership story