STAR LOYALTY

Star Loyalty, a loyalty platform powered by Citimedia that enables merchants to enroll, engage and excite their loyal customers through one-one communication and personalized offers. The intelligent platform automatically draws customer interests, buying behavior and suggests best offers to the merchants. The merchant app can be integrated with POS solutions that support Open API.

The consumer app of Citimedia helps the end-user manage loyalty points that he has accrued across all his brands/merchants. The app lets him know the redeemable gifts, offers from brands/merchants. Equivalent mobile wallet cash against each of his credits from different merchants.

Key Features

Communication

One-to-one communication between merchant/brand and consumer across channels.

Metrics

Merchant dashboard to track key-loyalty metrics.

Merchant Console

Merchant console with consumer buying behavior.

Integrations

Integration with Open API POS Systems.

Notifications

Customer checks-into store automatically, and he/she shall be notified of offers basis the proximity.

Loyalty Score

Merchants manage loyalty score attribution centrally.

Transaparency

Complete transparency in the system.