1. General
The website is owned and operated by Citimedia Global Solutions Private Limited, a company incorporated under the laws of India. Access is offered subject to these terms, the Privacy Policy, notices displayed on the website and any additional terms applicable to a service.
Citimedia may revise these terms. The current version made available on the website applies at the time of use. Continued use after changes constitutes acceptance of the revised terms.
2. Services and eligibility
Citimedia provides media, marketing technology, campaign, commerce and related services through the website. Individual services may be subject to additional specifications, commercial terms, availability and partner requirements.
You must be legally capable of entering a binding agreement and must not be prohibited from receiving the services under applicable law. Citimedia may refuse, suspend or terminate access where reasonably necessary.
3. Accounts, information and security
Some services may require registration or account information. You are responsible for providing accurate, current and complete information, maintaining the confidentiality of credentials, and all activity under your account.
Notify Citimedia promptly of unauthorized access or a security breach. Citimedia may suspend or terminate an account where information is inaccurate or where misuse is suspected.
4. Acceptable use
You may use the website only for lawful purposes and through the interfaces provided by Citimedia. You must not:
- Use automated tools to copy, monitor or circumvent the website without permission.
- Attempt unauthorized access, probe security, disrupt systems or interfere with another user.
- Upload malware, corrupted files, unlawful material or content that infringes another party's rights.
- Impersonate another person, misrepresent an affiliation, harass, threaten or defame others.
- Collect information about other users in connection with prohibited conduct.
- Remove ownership notices, reverse engineer software, or reproduce, sell or distribute protected material without authorization.
- Use the website in breach of applicable law, these terms or service-specific rules.
You are responsible for losses caused by your breach of these obligations and for material you submit through the website.
5. Content, software and intellectual property
Unless additional terms state otherwise, Citimedia grants a limited, non-exclusive, revocable and non-transferable right to access website materials for lawful informational and internal purposes.
Website design, software, text, graphics, brands, catalogues and other materials are protected by intellectual property laws. They may not be modified, removed, sold, licensed, distributed or commercially exploited without written permission from the relevant rights holder.
User submissions remain subject to applicable law and must not violate privacy, intellectual property or other rights. Feedback submitted to Citimedia is non-confidential and may be used without restriction or compensation.
6. Pricing, transactions and third parties
Pricing and availability may change without notice. Although Citimedia seeks to provide accurate information, typographical, technical or pricing errors may occur. Where an error affects a transaction, Citimedia may correct the information, contact you for instructions or cancel the affected order and process any applicable refund.
Some products, services, inventory and payment facilities may be supplied by third parties. Their additional terms, warranties, availability and fulfilment responsibilities may apply. Citimedia may facilitate the transaction without becoming the seller of a third party product or service.
You are responsible for the equipment, connectivity and payment authorization required to use the service.
7. Disclaimers, indemnity and limitation of liability
The website and services are provided on an available basis. To the extent permitted by law, Citimedia does not guarantee uninterrupted availability or the accuracy, completeness, merchantability or fitness of third party content, products or services.
You agree to indemnify and hold harmless Citimedia, its affiliates, officers, employees, agents and vendors from claims, losses, liabilities, costs and reasonable legal expenses arising from your breach of these terms, misuse of the website, submitted material or violation of another party's rights.
To the maximum extent permitted by law, Citimedia and its officers, directors, employees, partners, suppliers and vendors will not be liable for indirect, incidental, special, consequential or punitive damages, including loss of use, data or profits, arising from website or service use. Any liability that cannot be excluded is limited as permitted by applicable law and the terms governing the specific transaction.
8. Violation, suspension and termination
Citimedia may restrict or terminate access where these terms or additional terms are violated, where required by law, where a service is discontinued, or where technical or security issues make continued access inappropriate.
Termination may include removal of access, account information and submitted materials, subject to legal and operational retention requirements. Provisions concerning ownership, liability, indemnity, governing law and other terms intended to survive will continue after termination.
9. Governing law and jurisdiction
These terms, website transactions and the relationship between you and Citimedia are governed by the laws of India, without reference to conflict of laws principles. Claims and disputes are subject to the jurisdiction stated in Citimedia's published terms and applicable law.
Abuse, objectionable content or suspected violations may be reported to Citimedia customer support.
10. Privacy and communications
Use of personal information is governed by the Privacy Policy. By providing contact information or using relevant services, you consent to service-related communications by email, SMS, messaging or other appropriate channels, subject to applicable law and available opt-out controls.
11. General provisions
Notices
Notices may be delivered by email or general notification on the website. Notices to Citimedia should be sent through the published support channels.
Assignment
You may not transfer your rights under these terms without consent. Citimedia may transfer its rights and obligations where permitted by law.
Severability
If any provision is unenforceable, it will be enforced to the maximum permissible extent and the remaining provisions will continue in effect.
Waiver
A failure to enforce a provision does not waive that provision or any related right.